Privacy policy

Information we handle

Botscape handles account and workspace information, such as your name, email address, authentication and session information, settings, and membership details. We also handle messages, instructions, files, and other content you or your workspace submit to the service.

When you use the Chrome extension for a browser task, it can process information from tabs you delegate, including the page address, visible page content, accessible controls, and information needed to carry out your requested actions. That content may contain personal or sensitive information depending on the page and your instructions. The extension can also store local settings and identifiers needed to operate.

We handle technical information such as device or browser details, IP address, request and diagnostic logs, and records of actions and errors as needed to operate and secure the service. If you email support, we receive your message and contact information.

How we use information

We use information to provide and administer your account and workspace, respond to requests, run agent and browser tasks you initiate, maintain and secure the service, investigate problems, and support users. Browser page information is used to perform the task for which access was granted and related operations such as security and reliability.

The extension is designed to act on tabs you delegate. Do not enter passwords, API keys, payment credentials, or other secrets in chat or ask an agent to enter them on a page.

Sharing and connected services

Botscape may share information with service providers that host, secure, operate, or support the service, including infrastructure and AI model providers, as needed to provide the features you use. When you connect a third-party service or direct an agent to interact with one, the information needed for that action may be sent to that service. Those services have their own privacy practices.

We may disclose information when required by law or when necessary to protect the service, users, or others. Workspace members may have access to content according to their workspace roles and permissions.

Chrome Web Store Limited Use

Botscape's use and transfer of information received through the Chrome extension will adhere to the Chrome Web Store User Data Policy, including its Limited Use requirements. Extension data is used and shared only as permitted for the extension's disclosed purpose, security, legal compliance, and other permitted circumstances. It is not sold or transferred for personalized advertising, creditworthiness, or lending.

Human access to extension user data is limited to circumstances permitted by the Limited Use requirements, such as your consent to access specific data, security investigations, legal compliance, or permitted aggregated and anonymized internal operations.

Retention and security

We retain information for as long as needed to provide the service and for legitimate security, legal, and operational purposes. Retention varies by data type and may include backups and audit records. Browser observations and action arguments are designed to be short-lived; other workspace content and records may persist longer.

We use safeguards intended to protect information, including access controls and encryption for data in transit. No system can guarantee absolute security.

Your choices and contact

You can stop using the extension, end delegated browser sessions, remove the extension, and manage supported connections and workspace settings. Contact us to request access to, correction of, or deletion of your information. We may need to verify your request and may retain information where necessary for security, legal, or operational reasons.

For privacy questions or requests, email hi@botscape.app. We may update this policy as the service changes; the updated policy will be posted here with a revised date.